We have been selling Carbonite subscriptions for many years and have many customers relying on Carbonite for their backup. In the last year or so, customers have been having quite a few problems with Carbonite. Sometimes it won’t update itself and stops backing up. But the worst problems have been when customers needed to restore data due to a hard drive failure, and Carbonite didn’t have all of their files. That is totally unacceptable. In addition to that, Carbonite prices have gone up twice in the last few years. It has gone from $60/year to $84/year.
For all of those reasons, we went on a search to find a backup service that works better, has fewer problems, and cost less than Carbonite. After an extensive search, we have settled on a new backup service called Zoolz. Strange name, but good service. This service may not be for everyone. The one feature it does not have is the ability to download backed up files on the fly from their website. We have found, however, that only a couple of our customers need that feature.
For those customers who purchased Carbonite from us, we will contact you when your Carbonite subscription will be ending and, if you are open to it, switch you to the new service. If not, we can still renew your Carbonite subscription.
For those of you who purchased Carbonite, or some other backup service, from someone else, if you are interested in our new service, let us know when your subscription will be ending and we can switch you over.
And for those of you who don’t have a Cloud backup service, we highly encourage you to get one, whether you get ours or someone else’s. Backups are a must have, these days. Your hard drive can crash. Your computer can become infected with RansomWare. The best things about cloud backup services are that they are automatic and even if your home or business burned down, your files are safe. Every computer that has any important files on it should have cloud backup.
If you have any questions or want to subscribe to our new backup service, please let us know!