The most pervasive scam that we here at Cyber Tek Computer Pros have seen in the last year is what we call Fake Microsoft. You may encounter them in several different ways.
You may get a call from someone claiming to be from Microsoft, Windows Support, or something like that. Often they have a foreign accent. Although they claim to be Windows Support, they aren’t. It’s a scam. Don’t believe anything they say about your computer. DO NOT LET THEM GET ON YOUR COMPUTER. If you let them on your computer, they will put a system password on your computer and you won’t be able to use your computer. Microsoft will never call you out of the blue unless you called them first.
If you are surfing the web and a page comes up and says there’s a problem with your computer and to call Microsoft (or Windows Support) at the following number, don’t call it. It’s a fake web page. The number goes to Fake Microsoft too. A web page can’t know the health of your computer. Don’t believe anything it says about your computer. These web pages make it so you can’t leave the web page. Most of the time, rebooting your computer will fix this.
Don’t look up phone numbers for computer/printer support organizations on Google or any other search engine. Instead, go to their website and find their number there. The reason is that if you search for Microsoft Support phone number, HP Support phone number, Dell Support phone number, or any other support phone number. The first ones you find will be Fake Microsoft. If you call them, you’ll be sorry.
If you let Fake Microsoft onto your computer and now you can’t use it, give us a call and we can fix it for you.