Email from Microsoft Concerning Windows Live Mail

December 14, 2015

If you get an email from Microsoft entitled “Important information about your email service”, telling your Windows Live Mail will stop working unless you install an update, be aware that the update breaks Windows Live Mail. We do not recommend installing the update at this time.

Microsoft wants to phase out Windows Live Mail to force users to use the Mail application built-in to Windows 8 and Windows 10. The built-in Mail apps in Windows 8, 8.1, & 10 don’t have the power and flexibility that Windows Live Mail has.

There have been wide-spread reports that this update, which is called KB3093594, causes Windows Live Mail to cease to function. I guess that’s one way Microsoft can try and force people to stop using Windows Live Mail.

At this time, we don’t recommend installing that update.

Stay tuned for more updates to this issue as we will do our best to keep you informed.
However, knowing that Microsoft wants to phase out Windows Live Mail, you may wish to consider converted over to Thunderbird. Thunderbird is very similar to Windows Live Mail, but it’s not made by Microsoft. It’s made by Mozilla, the same people who make Firefox.

If you wish to migrate from Windows Live Mail to Thunderbird and need help, please let us know.

3 Responses to “Email from Microsoft Concerning Windows Live Mail”

  1. I am not aware if I am on the Windows Live Mail. You probably do since you have worked on this computer. If I am I would like to go to Thunderbird since I use Firefox. as an operating system. Would appreciate any help. Paul J.

  2. Hi Paul.

    You are using Firefox to access your email on, so you aren’t using Windows Live Mail.


  3. One point of clarification.
    Only people who use email that ends in,,, and are affected.

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