Time is money. Our technicians get paid by the hour. If we have to travel a long way for an onsite visit, that costs us money. Trip charges will be assessed for onsite service calls for locations more than 30 minutes travel time (one-way) from the intersection of 1431 and 183 in Cedar Park. Travel time is not actual travel time, but travel time as determined by Google Maps (thus eliminating traffic from the equation).
Trip charges are $45 for each additional 15 minutes (one-way) travel time.