SAM Plan Now Protects Mobile Devices

February 22, 2013

Customers who have at least one computer covered under our Security And Maintenance (SAM) plan now have the option to add a tablet, iPod, or smart phone to the plan for only $3/month per device.

When you add a mobile device for $3/month, you get the following:

  • Protects your device with state of the art security software.

  • If your mobile device is lost or stolen, we can:

    • Locate the device.

    • Lock the device.

    • Wipe the device to protect your information.

We currently only support Apple devices (iPhone, iPad, iPod) and those devices (phones or tablets) which run Google Android. For now, Windows phones, blackberrys, and other devices are not supported.

Just in case you aren’t familiar with our SAM plan, here is a quick summary of what you get.

  • Monitoring and Alerts

    Our software will monitor the health of your computer and alert us to any potential problems.

  • Monitored Security

    Includes monitored security software. You will never again have to purchase or renew security software since it’s included. And not just any security software. The fact that it’s monitored means it will alert us to any problems, or potential problems. You won’t have to worry about security anymore.

  • No infection guarantee

    It’s unlikely your computer will become infected while on our SAM plan, but if it does happen, we will remove the infection at no additional charge.

  • Security Maintenance

    We will keep Windows up to date with all of the security updates. We will also keep security sensitive programs like Java, Flash, Adobe Reader, and similar programs up to date with the latest security updates so that your computer is as secure as possible. You will no longer have to worry about installing Windows updates, or updating all of those other programs that have frequent updates.

  • Remote Access

    Using the same remote control software we use, you can access and control your computer from any internet connected computer in the world.

  • Discounted remote support

    If you need additional help with your computer, you will get a discounted rate of $60/hour for remote support.

  • Priority Scheduling

    Phone calls for customers on service contracts are returned before phone calls for non-contract customers. Contract customers are also given scheduling priority over non-contract customers.

If you have any questions or want to sign up, please reply to this email or call us at 512-267-5913.

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