The most popular service plan we offer is called the SAM plan. SAM stands for Security And Maintenance. Before I tell you about the problem with this plan, here is a quick rundown of what the plan includes for those of you who aren’t familiar with it.
MONITORED security software
We provide, monitor, and maintain security software. So you don’t have to purchase security software and you don’t have to worry about it expiring or having to renew it. Because it’s monitored, the security software notifies us of any potential problems.
System Health Monitoring
Our software monitors the health of your computer and notifies us of any problems or potential problems.
Discounted remote support
Remote support is billed at a discounted rate.
In addition to maintaining your security software, we also keep Windows up to date along with other key security sensitive programs like Adobe Flash, Java, and Adobe Reader, to name a few. We maintain all of these so you don’t have to worry about it.
You can remote control your computer from any internet computer just like we do. So if you are away from home, you can still access your computer as if you were there.
Infection Free Guarantee
If your computer becomes infected, we will clean off any infections at no additional charge.