Vipre Active Protection Change Recommended

March 3, 2010

As most of  you know, Vipre is our recommended security package. If you have Vipre on your system, it’s important for you to read this.

Some infections have found a way to install on a Windows computer without a pop-up window to trick you. Until that security hole is plugged, we recommend Vipre users change their level of active protection. Those of you on our HOST or BEST plans don’t need to do this because we have already done this for you. But if you have the consumer version of Vipre, here’s how to change your level of active protection to help keep your computer from becoming infected.

  1. Double-click on  Vipre to open it

  2. To the right of Active Protection, click “Edit Settings”

  3. Click the advanced button

  4. Now click on the circle next to “Prompt me if an unknown program tries to run or change important system settings”

At first, this setting might be a little annoying. Anytime you open a program, it will ask you if you want to allow or block. But it will only ask this once for each program. Once it asks you for a particular program, it won’t ask again. so it won’t take long for the pop-up to stop coming up.

After that, it should only pop up if you are installing something, running a program for the first time, or changing something. If it pops up and you were just looking at a website or reading email, then you’ll probably want to block. To make sure, look at the pop-up message from Vipre to see what the program name is. Enter that name into Google, or  your favorite search engine, and search for it. You can usually get a good idea of what it is and what it does from that. If you aren’t sure, you can always call or email us the name of the program.

If you block something and later realize it should not have been blocked, you can unblock it by opening Vipre, clicking on the Manage tab, then click on the View Blocked Items link to the right of “Always Blocked” It will list the items blocked and they can remove it from being blocked.

It is important that you not just always click on Allow every time it pops up. I urge you to take a moment and think about whether it should be allowed or blocked. If you don’t, you may allow an infection on to your system and that will not only cost you downtime, but will cost you money to remove the infection.

Leave a Reply

You must be logged in to post a comment.